Privacy Policy
Last updated: April 2026
Our updated Privacy Policy explains what information we collect, how we use it, and how we protect it. We also explain your rights regarding our use of your personal information, including how to manage your privacy and cookies settings, access the information we have about you, and delete your account, under the relevant laws.
Thetaghound is committed to protecting consumer privacy online. We believe that greater protection of personal privacy on the Web will not only protect our users, but also increase users confidence and ultimately their participation in online activities. The purpose of our policy is to inform you about the types of information we gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the rights you have regarding our use of the information. Thetaghound strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience.
Your Consent
BY USING Thetaghound SERVICES, INSTALLING AND/OR RUNNING ON YOUR MOBILE DEVICE OR BROWSER, ENTERING INTO, CONNECTING TO, ACCESSING AND/OR USING THE APP, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE POSSIBLE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION. PLEASE NOTE: IF YOU OR, AS APPLICABLE, YOUR LEGAL GUARDIAN, DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MUST NOT INSTALL, ACCESS AND/OR USE THE APP, Thetaghound OTHER SERVICES AND YOU ARE REQUESTED TO PROMPTLY ERASE THE APP FROM YOUR MOBILE DEVICE OR STOP USING OUR APP/WEBSITE THROUGH YOUR BROWSER AND DO NOT ENTER TO, CONNECT TO, ACCESS OR USE ANY OF OUR SERVICES RELATED TO THE APP.
What Information Do We Collect and How We Collect It
Data you give us directly
information you provide by participating in any chats, communities or social media functions. We will consider that information as part of the public domain;
information you provide us if you report a problem with our Services or App.
information you provide us by purchasing in-game products in Game Store, it may includes your in-game account information such as user id and zone id, transaction information such as the types and amounts of the in-game product you purchase, and your email address.
Data we may collect when you use our Services and App
data about your location, device type, operating system and platform;
mobile device identifiers (such as your unique device ID (persistent/non-persistent, hardware type, medial access control (“MAC”) address, international mobile equipment identity (“IMEI”), OS, and your device name;
data about your computer’s browser version, operating system version, page loading time, network, generated device identifier information, hashed MAC address, referral source and IP address;
the number of times you visit our APP and the amount of time you spend using the APP;
log files (We may also automatically log certain anonymous information about visitors to Thetaghound, including but not limited to, where the user came from to visit our site, IP address, search terms utilized, browser type and a reading history of the pages viewed);
Email Address.
Information about network status and installed applications of your mobile device.
How do we use your information
We may use your data in the following ways:
To provide you the App and associated websites and continuously improve their features;
To store your running-history;
To provide helpdesk and support services;
To customise the App which is available to you;
To ensure that you are in compliance with our terms;
To moderate any chat messages;
To improve the App, for analysis and reporting purposes and to offer you technical support or respond to your questions. This also includes using data to log any crashes in our provision of the App, so we may report such interruptions (in this regard, we may use a third party to assist us);
To notify you if you have received message update notifications or something;
To enable social network integration, especially with Facebook;
To personalise your experience;
To send you push notifications for the App (which you can choose not to accept or turn off by visiting the settings section of your device and selecting the appropriate setting);
To offer you other services and Apps which we think may be of interest to you;
To prevent fraud and crime;
To deliver in-game products to your account according to the information you provided in Game Store;
To create a profile for marketing purposes with for example Facebook or Google;
Emails (regarding consumption information, updates, newsletter, new features, (new) apps etc.);
Administrative purposes, such as notification of a violation of our terms of use.
to detect network and device status of your mobile device to provide you our service (including stabilizing network connection when playing online games).
How Do We Store Your Information
Thetaghound stores all information you provided at our secure servers. We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss or damage.
Thetaghound will keep your personal information for as long as to your agreement for the access to Thetaghound services. If you choose to close your Thetaghound account, limited data that we collect about you may still be retained for legal and accounting purposes. Information that you post on our public chats or communities will be retained until you decide to remove it as well. We value your opinion and don’t want to interfere with your posts without your permission.
HOW WE SHARE YOUR PERSONAL INFORMATION
In following cases we share the information with other parties, we ensure that your information is being protected and used within the purposes specified in this Privacy Policy.
We will share your personal information with the merchant who provides in-game products when you purchase any in-game products in Game Store, which is necessary to complete the transaction.
We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or others; or (e) to maintain and protect the security and integrity of our Website or infrastructure. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
You may provide your personal information directly to third-party providers when visiting third-party website and using third-party service through us. In that case, the privacy policy of third party shall be applied.
Cookies and Web Beacons
We use “cookies.” The cookies we place on your computer are very small text files that uniquely identify your browser and may be sent to your computer or mobile device. They are stored on your hard drive and communicate with our servers only when you are visiting our websites. We use cookies to improve the quality of Thetaghound. They allow us to monitor aggregate metrics such as total number of visitors and number of pages viewed. They also allow us to optimize Thetaghound to make sure that we are delivering the best possible experience to our users. Your web browser can be set to not accept cookies, but if you elect to do so, some parts of Thetaghound may not work properly.
Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Thetaghound. This policy is not applicable to any information collected offline or via channels other than this website.
Your Rights
Access to information
You have the right to request access to the information we have on you. You can do this by contacting us at [email protected]. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically. For any subsequent access request, we may charge you with an administrative fee.
Information correction & deletion
If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. If at any point you wish for Thetaghound to delete information about you, you can simply contact us at service@Thetaghound.store.
Restrict or object to processing
You have the right to restrict or object to Thetaghound‘s processing of your personal data under certain conditions. You can do so by contacting us at service@Thetaghound.store.
Transfer your data to another entity
You have the right to request Thetaghound to transfer the data we collected about you to another entity, or directly to you, under certain conditions. You can do so by contacting us at service@Thetaghound.store.
Changes in Privacy Policy
Thetaghound reserves the right to change or update this Privacy Policy at any time by posting a notice at the Site explaining that we are changing our Privacy Policy.
Contacting Us
We welcome your feedback and we thank you for using Thetaghound! If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected] ( The Staghound Inc. , ,Address:The Study, 4th Floor, The Podium, ADB Avenue,Ortigas Center, MANDALUYONG, 1550)